Frequently Asked Questions
General Questions
Q1: What is Fluffy Chow Kennel?
A: Fluffy Chow Kennel is a trusted breeder specializing in high-quality Chow Chow puppies for sale and adoption. We prioritize health, temperament, and responsible breeding.
Q2: Where is Fluffy Chow Kennel located?
A: We are based in the United States, but we offer nationwide and international shipping for our puppies.
Q3: How long have you been breeding Chow Chows?
A: We have years of experience breeding Chow Chows and are committed to raising well-socialized, healthy puppies.
Q4: Are your puppies registered with any kennel clubs?
A: Yes! Our puppies come with registration papers (where applicable) from recognized kennel clubs.
Q5: Do you offer in-person visits to see the puppies?
A: Yes, but visits are by appointment only to ensure the health and safety of our puppies.
Q6: How do I know if a Chow Chow is the right breed for me?
A: Chow Chows are loyal, independent, and intelligent. They require consistent training and socialization but are great companions for the right owner.
Q7: Do Chow Chows get along with children and other pets?
A: Yes, but early socialization is key. They do best with older, respectful children and need proper introductions to other pets.
Q8: Do you offer Chow Chow puppies in different colors?
A: Yes! Our puppies come in red, black, blue, cinnamon, and cream. Availability varies per litter.
Q9: Can I adopt a retired adult Chow Chow from your kennel?
A: Occasionally, we have retired adult Chow Chows available for adoption. Contact us to check availability.
Q10: How can I stay updated on new litters?
A: Follow us on social media or sign up for our newsletter to get updates on upcoming litters.
2. Purchasing & Payment
Q1: How much does a Chow Chow puppy cost?
A: Our puppies start at $1,050 (discounted from $1,300), and we offer a 25% discount for payments made via cryptocurrency.
Q2: Do you require a deposit to reserve a puppy?
A: Yes, a non-refundable deposit of $200USD is required to reserve a puppy, with the remaining balance due before shipping or pickup.
Q3: What payment methods do you accept?
A: We accept:
✔️ Bank Transfers
✔️ Credit/Debit Cards
✔️ PayPal
✔️ Cash App
✔️ Zelle
✔️ Cryptocurrency (Bitcoin, USDT, etc.)
Q4: Can I pay in installments?
A: Unfortunately, we do not offer installment plans. The full payment must be completed before puppy pickup or shipping.
Q5: Is my deposit refundable if I change my mind?
A: No, deposits are non-refundable, as they secure your puppy and prevent others from reserving the same one.
Q6: Do you offer a money-back guarantee?
A: We do not offer refunds, but we provide a replacement puppy if there is a major health issue within the guarantee period.
Q7: Can I negotiate the price?
A: Our prices reflect the quality, care, and breeding standards we maintain. We do offer a crypto discount but do not negotiate further.
Q8: Do you provide receipts for payments?
A: Yes! A digital receipt and contract will be emailed after payment confirmation.
Q9: What happens if I fail to complete my payment?
A: If full payment is not received by the due date, the reservation is canceled, and the deposit is forfeited.
Q10: How do I start the buying process?
A: Contact us via our website, phone, or email to check availability and start the purchase process.
3. Shipping & Delivery
Q1: Do you ship puppies internationally?
A: Yes! We offer safe and reliable international shipping through trusted pet couriers.
Q2: How long does shipping take?
A: Domestic shipping takes 1-3 days, while international shipping may take 5-10 days, depending on customs clearance.
Q3: Is it safe to ship a puppy?
A: Yes! We ensure safe, climate-controlled transport with professional pet handlers.
Q4: What is included in the shipping cost?
A: The fee includes a travel crate, health certificate, airline ticket, and delivery coordination.
Q5: Do you offer home delivery?
A: Yes, for an additional fee, we can arrange for doorstep delivery through our pet courier partners.
Q6: Will my puppy be stressed during shipping?
A: While travel can be stressful, we provide comfortable crates, hydration, and vet-approved travel preparations.
Q7: Can I pick up my puppy in person?
A: Yes! You are welcome to pick up your puppy from our location by appointment.
Q8: Do I need to sign for the puppy upon delivery?
A: Yes, someone must be present to sign and receive the puppy to ensure proper handover.
Q9: What happens if my puppy is delayed in transit?
A: We track every shipment closely. If a delay occurs, we will keep you informed and coordinate with the airline.
Q10: What if my puppy arrives sick?
A: Contact us immediately. We provide a health guarantee and will guide you on the next steps.
4. Puppy Care & Health
Q1: Are your puppies vaccinated?
A: Yes! All puppies receive age-appropriate vaccinations and deworming before going home.
Q2: What health guarantees do you offer?
A: Our puppies come with a health guarantee against genetic defects.
Q3: What food should I feed my puppy?
A: We recommend a high-protein puppy food formulated for medium-to-large breeds.
Q4: How often should I feed my puppy?
A: Puppies should eat 3-4 small meals per day until they transition to adult food.
Q5: Do Chow Chows have common health issues?
A: They can be prone to hip dysplasia, entropion, and skin allergies. Regular vet checkups help prevent issues.
Q6: How often should I take my puppy to the vet?
A: Puppies need initial checkups, vaccinations, and annual wellness visits.
Q7: How do I potty train my puppy?
A: Be consistent, use positive reinforcement, and take them out after meals and naps.
Q8: How much exercise does a Chow Chow need?
A: Moderate exercise like daily walks and playtime is recommended.
Q9: Can Chow Chows live in apartments?
A: Yes, as long as they get regular exercise and mental stimulation.
Q10: Do Chow Chows drool a lot?
A: No, they are not heavy droolers compared to some other breeds.
5. Adoption Process
Q1: How do I start the adoption process?
A: To start, contact us via our website, phone, or email to check puppy availability and discuss the next steps.
Q2: What is the difference between adoption and purchasing?
A: Adoption refers to rehoming an older or retired Chow Chow, while purchasing is for newborn or young puppies.
Q3: Do I need to fill out an adoption application?
A: Yes! We require an application to ensure our puppies go to responsible and loving homes.
Q4: What criteria do you look for in potential owners?
A: We prioritize homes that are stable, experienced with pets, and committed to responsible pet ownership.
Q5: Can I choose my puppy?
Yes, but selection is based on availability, compatibility, and first-come, first-served reservations.
Q6: What is included when I adopt a Chow Chow?
A: Each adoption includes:
✔️ Vet-checked puppy
✔️ Vaccination records
✔️ Health certificate
✔️ Basic training & socialization guide
Q7: Do you offer refunds if I change my mind after adoption?
A: No, all adoptions are final, but we can assist in rehoming if necessary.
Q8: What if I live in an apartment? Can I still adopt?
A: Yes! Chow Chows can adapt to apartments if they get regular walks and mental stimulation.
Q9: Can I visit before finalizing the adoption?
A: Yes! We encourage meet-and-greets (by appointment) before adoption.
Q10: Can I adopt if I live outside the U.S.?
A: Yes, we offer international adoption and shipping. Contact us for details on requirements and fees.
6. Cryptocurrency Payment Guide
Q1: Why should I choose cryptocurrency for payment?
A: Cryptocurrency is fast, secure, and offers lower transaction fees. Plus, we offer a 25% discount for crypto payments!
Q2: Which cryptocurrencies do you accept?
A: We accept Bitcoin (BTC), Tether (USDT), and other major cryptocurrencies.
Q3: How do I pay using cryptocurrency?
Q3: How do I pay using cryptocurrency?
A: Follow these steps:
1️⃣ Select your puppy and confirm the total price.
2️⃣ Choose cryptocurrency as your payment method.
3️⃣ We provide a wallet address for payment.
4️⃣ Send the amount and share the transaction ID for confirmation.
Or You can simply checkout on the website automatically.
Q4: Is paying with crypto safe?
A: Yes! Crypto transactions are encrypted, secure, and irreversible, ensuring safe and verified payments.
Q5: Can I get a refund if I pay with crypto?
A: No, crypto payments are final, but if there's an issue, we can offer store credit or a replacement puppy.
Q6: How long does it take to confirm my payment?
A: Most crypto payments are confirmed within 10-30 minutes, depending on network speed.
Q7: What if I send the wrong amount?
A: If you send less, your order will be on hold until full payment is received. If you send more, we can credit the extra amount to a future purchase.
Q8: Do I need a special wallet to pay?
A: No, you can use any trusted crypto wallet like Binance, Coinbase, Trust Wallet, or MetaMask, Paypal, CashApp, Moonpay etc
Q9: Can I pay with a combination of crypto and fiat (cash/bank)?
A: Yes! You can pay part in crypto and the rest via bank transfer. Let us know your preferred payment split.
Q10: Where can I get help if I’m new to crypto payments?
A: We provide a detailed payment guide and step-by-step support to help you through the process.
Next Steps:
🔹 Ready to adopt? Contact us today!
🔹 Have more questions? Reach out via our Contact Us page.
🔹 Follow us on social media for updates on new litters and promotions!